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Campus Health Information
We know navigating health insurance and fees can feel overwhelming — we're here to make it easier! Whether you have questions about billing, need to find a patient form, or want to understand your coverage options, Campus Health Services has you covered. We can help with:
- Health insurance questions
- Primary Care Health Fee (PCHF) and HSC Mandatory Health Fee
- Immunization information
- Billing questions
- Patient forms
- Self-care resources
If you have a suggestion for additional information, please contact us and let us know!
Frequently Asked Questions
To make an appointment, please call one of the numbers below:
Cardinal Station Office: 502-852-6479
Health Science Campus Office: 502- 852-6446
It is always best to call and schedule an appointment for a set time to ensure you can be seen.
However, in the event you come to Campus Health requesting to be seen as a walk-in, you will be accommodated until 4 PM as long as we have the capacity.
As a walk-in patient, you may choose to wait to be seen until you can be worked in or choose to be scheduled for an appointment the following day.
Visits deemed urgent by our medical staff will be worked on as fast as possible.
New and established office visits are covered at the Campus Health Offices for students who paid the Primary Care Health Fee (PCHF) or the HSC Health Professional Fee. Office visits are also covered for students enrolled in the University-sponsored Student Health Insurance Plan. Otherwise, office visits are billed according to your insurance plan. Campus Health files claims with most insurance companies, including Medicare and Tricare. Copays may be due at each appointment.
Campus Health Services accepts checks, money orders, VISA, Mastercard, American Express, Discover, and Diners Club for payments. We DO NOT accept cash. You may make payments at either Campus Health Services location.
Based on your insurance company, you may have to pay copays or deductibles. Students who purchased the Student Insurance plan or paid the Primary Campus Health Fee may not owe anything at checkout, but could have charges billed to their insurance carrier. Uninsured students will be charged for services provided at Campus Health that are not covered by the Primary Campus Health Fee.
Campus Health accepts and files claims with most insurance companies including Medicare and Tricare. Based on your insurance plan, you may be responsible for copays or treatment charges at the time of service.
Learn more about UofL insurance information.
You will need your insurance card if you have coverage. Items you will need to bring include:
- Insurance card or copy of front and back of the card
- Student ID
- Driver's license or passport
- Your social security number
- Military ID if you have TRICARE insurance
If you are covered on your parent's or spouse's plan, you will also need:
- Subscriber's name (person who carries coverage on you)
- Subscriber's employer
- Subscriber’s social security number
- Subscriber's address
Campus Health welcomes all University of Louisville students. Claims are filed for most insurance companies, including Medicare and Tricare. Uninsured students who pay the Primary Care Health Fee (PCHF) will have office visits and in-house labs paid, but all other services will be billed to the student. The Primary Care Health Fee is not insurance and is only valid at either Campus Health office. Uninsured students who were not charged the PCHF may purchase it at any time by emailing stuins@louisville.edu.
Campus Health bills Medicare and TRICARE, but not Medicaid or Passport. If a student with Passport or Medicaid wants to use the services at CHS, you may pay for services based on our cash fee scale or you may purchase the Primary Care Health Fee (PCHF). All other charges are the student's responsibility. Students who wish to purchase the PCHF may purchase it at any time by sending an email to stuins@louisville.edu or by speaking with a staff member at the time of your visit.
Learn more about the Primary Care Health Fee.
Yes, these services are offered at both Campus Health offices. More information can be found on our Medical Care services site.
Yes, Campus Health administers annual TB tests at both locations. More information on TB Testing.
STI testing is offered at both Campus Health Offices. Testing is either billed to your insurance or paid for at the time of service based on our discounted fee schedule. If your labs are charged to your insurance, you will be responsible for any copays or other lab charges. You may want to check with your insurance company to confirm coverage prior to receiving any services. For more information about STI's.
Immunizations are highly suggested for:
- All first-year students at UofL.
- All students enrolled in the MD, DMD, RN, ARNP, Dental Hygiene, Audiology, and Speech Pathology programs
CHS recommends that all students living in housing facilities be vaccinated for Meningitis. First time freshmen students will be required to provide proof of the meningitis vaccination.
Need a sick note? Campus Health can provide a basic documentation of your visit when warranted. Keep in mind that attendance policies vary by professor and academic unit, so it's always a good idea to check in with your professor or academic dean about their specific policies, and whenever possible, give them a heads-up before or at the time of your absence.
For longer or more complex absences, the Dean of Students Office is a great resource and can help coordinate support across your classes. We encourage you to reach out to them early so they can help advocate for you.
PEACC works to end power-based personal violence by utilizing a prevention model that decreases victimization and builds capacity for positive relationships and social interactions. Contact PEACC at 502-852-2663 or Call or Text 24/7 at 502-714-8923.